Frequently Asked Questions
Everything you need to know before hitting the slopes.
What is the waterproof rating of Snowears performance gear?
Most of our technical outerwear features a minimum 15,000mm waterproof rating and 10,000g breathability, ensuring you stay dry and comfortable in heavy snow conditions.
How long does shipping take for international orders?
International orders typically arrive within 7-14 business days. We provide tracking numbers for all shipments so you can monitor your gear's journey to your doorstep.
Can I return my gear if it doesn't fit?
Yes, we offer a 30-day hassle-free return policy. Items must be unworn, with original tags attached, and in their original packaging to qualify for a full refund or exchange.
Are Snowears goggles compatible with helmets?
Absolutely. All Snowears goggles are designed with universal helmet compatibility, featuring adjustable silicone-backed straps to prevent slipping during high-intensity runs.
Do you offer a warranty on your sports equipment?
We provide a 1-year limited warranty against manufacturing defects on all apparel and hardware. This does not cover standard wear and tear from regular mountain use.
How should I wash my technical ski jacket?
To preserve the DWR coating, we recommend machine washing on a cold, gentle cycle with a technical detergent. Avoid fabric softeners and tumble dry on low heat to reactivate water resistance.